Revisions/Amendments
Will I be charged for changes to my order after it's been made?
It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by our artist and will result in additional charges if the customer requires changes.
How much do subsequent changes that were not included in my description or photos cost?
Larger changes that leads to a redraw of outfits, poses and backgrounds will be considered as a new product order.
Important details that you gave us and we forgot or drew wrong will of course be changed free of charge.
What if I am not happy with my portrait?
Our artists are incredibly talented and always do an amazing job, however, sometimes working from a photo we miss the essence of the person. We are ready to make the revisions you need until you are 100% happy with your portrait!
Please understand asking for revisions will create a longer turn around time that could be around 5-7 days.